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Legal notice and usage conditions

Pursuant to Law 34/2002 of 11 July on Information Society and E-commerce Services, En Directe-Plurals, SL herein notifies you that it is the owner of the website and, in accordance with En Directe-Plurals, SL in compliance with article 10 of this law, the company information below is provided:

Owner: En Directe-Plurals, SL

CIF: B66646795

Company address: Carrer Balmes, 109, 5è, 1a - 08008 Barcelona

Contact email:

Privacy Policy

In accordance with Article 22.2 of Law 34/2002, of 11 July, on Information Society and Electronic Commerce Services (LSSI-CE), En Directe-Plurals, SL complies with its obligations to provide information about the cookies it uses and their purpose.

Cookies allow a website to store and recover information about the browsing habits of a user and their system and may be used to recognise the user.

Cookies are essential to the functioning of the Internet; they provide countless benefits when it comes to providing interactive services and make it easier to browse and use our website.

This website uses the following cookies:

  • ANALYSIS COOKIES, which enable us to analyse the user's browsing behaviour for the purpose of monitoring the use of the website and gathering statistics on the most visited content, number of visitors, etc.
  • CUSTOMISATION COOKIES, which customise the user's browsing experience on the website in accordance with their language.
  • EXTERNAL SOCIAL NETWORK COOKIES, which are used so that visitors may interact with the content of several social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are only generated for users of these networks. The conditions for use of these cookies and any information collected are regulated by the privacy policy of the relevant social platform.

To use this website, the cookies do not need to be installed. You can configure your browser to accept cookies, reject cookies or notify you when a cookie is to be set on your computer. Each browser has a different way of blocking cookies. En Directe-Plurals, SL informs you that this website may use Google Analytics, a web analytics service offered by Google Inc. This service sets a series of cookies on your device for the purpose of assessing browsing behaviour and generating activity reports.

Google Inc. gathers information about the browsing behaviour of users in its own name through Google Analytics. At no time does En Directe-Plurals, SL have access to this information.

Users and responsability system

The fact that a person accesses the websites of En Directe-Plurals, SL, browses the pages or uses them in any way confers the condition of user, which implies that this person accepts all usage conditions related to the En Directe-Plurals, SL websites established in this document, without prejudice to compulsory legal regulations that may be applicable depending on the case in question.

The En Directe-Plurals, SL websites provide a wide range of diverse information, services and data. Users assume responsibility for the proper use of these websites. This responsibility extends to:

  • The truthfulness and legality of the information provided by En Directe-Plurals, SL to access specific contents on services provided by the websites.

Users are also responsible for the use they make of passwords obtained when filling out these forms.

  • Use of the information, services and data offered by En Directe-Plurals, SL that goes against that which is set out in these conditions, the law, moral, best practices or public order, or that could involve harming third party rights or that damage the operation of the websites or the company En Directe-Plurals, SL.

Link policy and discalimers

En Directe-Plurals, SL shall not be held liable for the contents of the websites that users may access via the links on its websites and herein states that it will never examine or supervise other websites. It also waives all responsibility on technical availability, exactitude, truthfulness, validity and legality of the websites it does not own, which users may access via the links of its websites, as well as on the information published on its websites, provided that this information has been manipulated or posted by third parties outside the company.

En Directe-Plurals, SL states that it has adopted all measures necessary to prevent any damage to its website users stemming from browsing its pages. Consequently, En Directe-Plurals, SL shall not be held liable in any case for possible damages that could occur to users due to browsing the internet.

En Directe-Plurals, SL shall not be held liable for the information and contents stored that include, but are not limited to, forums, chats, blog generators, comments, social networks or any other medium that lets third parties publish contents independently on the website or on the social network profiles of En Directe-Plurals, SL. Nonetheless, and in compliance with the terms of articles 11 and 16 of the LSSI-CE, the provider shall be available to all users, authorities and security forces to actively help with removing or, as applicable, blocking all contents that could affect or violate national or international legislation, third party rights or moral or public order. If users deem that there is any content that could fit this classification on the website, please immediately notify the website administrator.


En Directe-Plurals, SL reserves the right to make any modifications that it deems suitable, without prior notice, to the contents of its websites, both with regard to website contents, their usage conditions and general contracting conditions.

These modifications may be made via its websites by any method admitted by law and shall be compulsory while they are published on the website and until they are validly modified by later changes.

Intellectual property

The intellectual and industrial property rights applicable to all texts, images, resources and presentation and layout methods on its websites are held, per se or as grantee, by En Directe-Plurals, SL. Therefore, they are works with intellectual property protected by Spanish law and both Spanish and EU regulations in this field shall be applicable, as well as international treaties related to this subject and signed in Spain.

All rights reserved. In accordance with the intellectual property law, the reproduction, distribution, public disclosure and use of all or part of the contents of its websites are prohibited without first receiving express consent from En Directe-Plurals, SL.

The designs, logos, texts and graphics that are not proprietary to En Directe-Plurals, SL and that may appear on the website are owned by their respective owners, so that these parties are responsible for any dispute that could arise with respect to these items.

Legal actions, applicable legislation and jurisdiction

En Directe-Plurals, SL reserves the power to undertake civil or criminal actions it deems suitable due to the improper use of its websites and their contents or due to the breach of these conditions. The relationship between users and En Directe-Plurals, SL shall be governed by Spanish legislation in force and the competent authorities to rule on any controversy that could arise between users and En Directe-Plurals, SL, which shall be the judges and tribunals of the city of Barcelona.

Data protection policy

This text informs you about the data processing carried out by En directe-Plurals SL in the performance of its business as a language services provider, pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or GDPR, which can be viewed through this link).

Who is the controller of the personal data?

The controllers of the personal data are Neus Aymerich i Mallorca and Aida Aragon i Altarriba, with work address at Carrer Balmes, 109, 08008, Barcelona, e-mail and website

With what purpose and authorisation do we process the data?

We reply to enquiries from people who contact us by e-mail or telephone. We process these data with the consent of the person who contacted us. We do not keep such people's data unless a service provision relationship is established.

Services for clients
We record the clients' identification data and they themselves provide us with additional data (mainly economic and financial data), as necessary to offer the services they request from us. We may obtain data concerning third parties from the clients themselves, which we store and process to the extent necessary to offer our services. In any case, we use the data solely for that purpose. They are recorded in the documents arising from our work and in the documents and computer systems for the office's administrative management and accounts. Such processing is carried out in the performance of contracts (art. 6.1.b GDPR) and legal obligations (art. 6.1.c GDPR).

Management of our suppliers' data
We process the contact and tax data of our suppliers (natural persons) from whom we obtain goods or services. We only process the necessary data to maintain the commercial relationship and use such data solely for that purpose in the context of the contractual relationships and in the performance of legal obligations.

Information about products and services
With the client's authorisation, their contact data are used to send information about our services. We process such data with the consent of the person who receives the communications (art. 6.1.a GDPR).

Users of our website
The browsing system and the programming that enables the operation of our website automatically records data that are ordinarily generated in the use of internet protocols, including the IP address or the domain name of the computer used by the person who visits the website. This information is not directly associated with specific users and is used for the sole purpose of obtaining statistical information. Our website uses cookies that make it possible to obtain technical information to aid accessibility and more efficient use.

Who are the data communicated to?

As a general rule, we only communicate our clients' data when it is necessary in order to perform the assignments received, following the client's instructions. Our office obtains services such as IT and consulting services from people and companies, which provide us with their experience and specialisation. On some occasions, they must process personal data that the office controls. Such access does not constitute an assignment of data per se but is instead processing on behalf of the controller (art. 4.8 GDPR), such that they may only process the data in order to offer us their services and may not use it for other purposes. When the contract is entered into, their non-disclosure obligations come into force and we monitor their actions. No transfers of data are performed outside the scope of the European Union (international transfer).

How long do we keep data for?

We comply with the legal obligation to limit the length of time data are kept as much as possible. For this reason, the data are only kept for the necessary time justified by the purpose for which they were obtained. In certain cases, since the data are in accounting and invoicing documents, the tax regulations require us to keep them until our liabilities concerning this matter expire. In the case of data processed with the consent of the data subject, such as when we are authorised to send information about our services, the data are kept until the person withdraws such consent.

What rights do people have concerning the data we process?

People whose data we process have the following rights:

To access them. The right to know which personal data are processed, the purpose for which they are processed, communications to other people, the right to obtain a copy and to know the envisaged storage period.

To request rectification. The right to rectify inaccurate data.

To request erasure. The right to request the erasure of data when, among other reasons, they are no longer necessary for the purposes for which they were collected, which justified the processing.

To request restriction of processing. Under certain circumstances, there is a right to request the restriction of data processing: they will cease to be processed and only stored in order to file or defend against legal claims.

Portability. The right to obtain the personal data in a commonly used, machine-readable format and transmit them to another controller if the data subject so decides.

To object to processing. By stating reasons related to his/her personal situation, a person may request that we stop processing his/her personal data if that may detrimental to him/her.

How can your legal rights be exercised or defended?

The rights set out above may be exercised by sending us a written communication to our postal address or by sending an e-mail to the address stated in the heading. If a person considers that they have not obtained a satisfactory response from the exercising of their rights, they may submit a complaint to the Spanish Data Protection Agency using the forms or other channels accessible through its webpage